How do I book an appointment?

Appointments can be booked online through our booking system (HERE) or by calling the boutique directly at 336-448-3418.

How early should I arrive for my appointment?

If you are a new client, we recommend arriving a few minutes early so you have time to settle in and prepare for your treatment. Please allow additional time for reviewing your consultation form and to discuss your skin care goals.

What should I do if I need to cancel or reschedule?

We understand that plans can change. If you are unable to make your appointment, please contact us as soon as possible so we have the opportunity to offer the appointment to another client. We kindly ask that cancellations be made at least 12 hours before your scheduled appointment.

Do you accept walk-ins?

Appointments are recommended to ensure we have adequate time to provide your desired service. For same-day availability, please call the boutique at 336-448-3418.

What is a customized facial?

Each facial is tailored to your skin rather than following a one-size-fits-all approach. Your esthetician will consider your skin type, concerns, and goals when selecting products and techniques for your treatment.

Is HydraFacial® right for my skin?

HydraFacial® offers 7 personalized therapies in each treatment, addressing a full spectrum of skin concerns and revealing your best skin after just one treatment. These therapies can include lymphatic drainage, microdermabrasion, customized peel, extractions, targeting skin concerns with a booster serum, LED light therapy, and hydration infusion.

What is Procell Microchanneling Therapy?

Procell Microchanneling Therapy is an advanced skincare treatment designed to improve the appearance and texture of the skin. Procell uses a precise, vertical micro-stamping motion with ultra-fine filaments. Because this treatment is more targeted than a traditional facial, your esthetician will determine whether it is appropriate for your skin and goals.

Can I combine treatments or add-ons?

Yes! Many of our treatments can be enhanced with add-ons. Your esthetician can recommend options based on your skin's needs and the goals you have for your appointment.

Should I change my skincare routine before a facial?

If you use prescription skin care, exfoliating acids, retinoids, or other ingredients, please indicate this on your consultation form and always let your Esthetician know before starting your appointment. 

Can I get a facial if I have sensitive skin?

Yes! Sensitive skin can benefit from a customized approach. Be sure to tell us about any sensitivities, allergies, medications, or products that have caused irritation in the past so your treatment can be adjusted accordingly.

What should I tell my esthetician before my treatment?

Please let us know about:

• Skin sensitivities or allergies

• Prescription skincare products or medications

• Recent cosmetic treatments

• Recent waxing or exfoliation

• Current skin concerns

• Pregnancy or other circumstances that may affect your treatment

When in doubt, tell us! The more we know about your skin and overall needs, the better we can personalize your experience.

Can you recommend products for my skin?

Absolutely! One of the most important parts of your skincare journey is using products consistently at home that are appropriate for your skin type and concerns. We can help you build a personalized routine using Eminence Organic Skin Care, a results-driven, clean skin care line since 1958. 

What should I expect after a facial?

Most clients leave feeling refreshed and relaxed, with skin that feels clean, hydrated, and rejuvenated. Your esthetician will let you know what to expect based on the specific treatment you receive.

Will I receive skincare recommendations after my appointment?

Yes. We want your results to continue beyond the treatment room. Your esthetician will recommend products or simple changes to your home routine based on your skin's needs.